
Dedicated professional with a proven track record at Southwest Airlines, excelling in customer service and flight attendant roles. Mastered problem resolution and communication, enhancing passenger satisfaction significantly. Skilled in empathetic engagement and adept at de-escalation, consistently achieving positive outcomes in challenging situations.
~Received multiple commendations from external customers as well as kick tails from internal cohearts
throughout my career as a flight attendant and now as a customer service agent.
~Teamwork for turning planes ahead of schedule.
~Warrior Spirit letter during irregular operations and volunteering to spend extra time on duty.