Meg Walker

Led initiatives to enhance dining services, showcasing exceptional serving expertise and commitment to resident satisfaction. Strategically managed service operations, ensuring timely delivery and fostering a positive atmosphere for residents. Championed efforts to elevate dining experiences, emphasizing resident-first approaches and continuous service improvement.

Provided attentive service to guests, ensuring a positive dining experience.

Assisted in menu knowledge and food recommendations for patrons.

Maintained cleanliness and organization of dining area throughout shifts.

Delivered exceptional customer service while efficiently managing food preparation and delivery processes.

• Provided exceptional customer service by efficiently taking and delivering food orders.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Assisted in training new staff on restaurant protocols and service standards.

At horrocks i learned many new things about plants and got to enjoy other customers' interests while getting to work which was such a gift. I loved showcasing my hospitality and customer service skills while still enjoying my job

Cultivated a variety of plants in greenhouse environments, ensuring optimal growth conditions.

Operated irrigation systems efficiently to maintain moisture levels and plant health.

Monitored plant health, identifying pests and diseases for timely intervention.

• Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
• Managed reservation system, optimizing table turnover and guest flow.
• Coordinated with kitchen staff to relay special requests and dietary restrictions promptly.
• Assisted in training new hosts on customer service protocols and restaurant policies.

• Efficiently packed customer orders for safe transport and delivery.
• Assisted customers in locating products and answering inquiries promptly.
• Maintained cleanliness and organization of bagging area to enhance workflow.
• Collaborated with team members to ensure timely service during peak hours.

• Streamlined coordination with kitchen staff to promptly convey special requests and dietary restrictions for optimal service delivery.
• Ensured dining area maintained high standards of cleanliness while efficiently responding to guest requests.
• Partnered with management to optimize operational procedures and elevate guest experiences.
• Addressed customer inquiries and resolved issues to foster long-term loyalty and satisfaction.

• Provided exceptional customer service, ensuring positive dining experiences and satisfaction.
• Managed front counter operations, accurately processing orders and handling cash transactions.
• Collaborated with team members to maintain cleanliness and organization of the dining area.
• Trained new employees on operational procedures and customer interaction best practices.

I plan on studying Cosmetology at Douglas J in downtown Grand Rapids in AUgust of 2027.