Megan Bailey
Indianola
Summary
Dynamic General Manager with a strong background in customer service and team productivity. Skilled in effectively managing operations, resolving customer complaints, and fostering vendor relationships to optimize resource allocation.
Overview
3
3
years of professional experience
Work History
General Manager
DanLee Corp/ BrewOil LLC
Indianola
11.2023 - Current
- Oversaw staff scheduling and training programs to enhance team productivity.
- Implemented quality control measures to maintain product standards and compliance.
- Directed daily operations to ensure efficient workflows in production facilities.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Apparel Department Manager
Capital City Motorsports/ Harley Davidson
Indianola
08.2022 - 11.2023
- Managed apparel inventory to ensure product availability and organization.
- Developed visual merchandising displays to enhance product presentation.
- Coordinated apparel promotions and sales events to increase customer engagement.
- Assisted customers with product selections and inquiries for a positive experience.
- Created displays that showcased products effectively while optimizing available space.
- Maintained accurate records of inventory transactions using computer systems.
- Organized promotional activities to attract customers, such as discounts and special events.
- Monitored stock levels and placed orders for new merchandise as needed.
- Assisted customers with returns or exchanges of clothing items when necessary.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Indianola High School
Indianola Iowa05-2011
Some College (No Degree) -
DMACC
Des Moines, IASkills
- Staff training
- Quality control
- Budget management
- Inventory control
- Customer service
- Team leadership
- Visual merchandising
- Decision making
- Effective communication
- Relationship building
- Employee scheduling
- Staff management
- Customer relations
Timeline
General Manager
DanLee Corp/ BrewOil LLC
11.2023 - Current
Apparel Department Manager
Capital City Motorsports/ Harley Davidson
08.2022 - 11.2023
High School Diploma -
Indianola High School
Some College (No Degree) -
DMACC