Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills.
Overview
11
11
years of professional experience
2017
2017
years of post-secondary education
Work History
Front Desk Receptionist
Keystone Dermatology
Altoona, PA
02.2020 - Current
Greeted patients warmly and managed front desk operations at a busy dermatology office.
Scheduled appointments efficiently using electronic health record systems.
Verified insurance information and collected payments.
Answered phone calls promptly and addressed patient inquiries with professionalism and care.
Managed patient records securely, ensuring compliance with privacy regulations in healthcare.
Certified Head Lifeguard
Raystown Lake Resort
Entriken, Minnesota
05.2015 - 09.2019
Enforced safety rules and regulations to maintain a secure swimming environment.
Conducted regular training sessions for lifeguards on emergency response procedures.
Communicated effectively with guests regarding safety guidelines and resort amenities.
Assisted in developing training programs to enhance team skills and readiness for emergencies.