Megan Choi
Grand Rapids,MI
Summary
Versatile and dynamic, adept in languages including English, Chinese, and Korean, with a proven track record at Beijing Commune for enhancing customer satisfaction through exceptional service and social media engagement. Excelled in creative problem-solving and fostering collaborative teamwork, showcasing significant achievements in cross-cultural communication and artistic instruction at Rainbow Kids International Kindergarten.
Overview
3
3
years of professional experience
Work History
Front Desk
Beijing Commune
Beijing, China
09.2023 - 03.2024
- Managed social media content by creating and posting engaging stories about exhibition partners and featured artists on the official Instagram account (@beijingcommune).
- Translated various materials, including videos, posts, and documents, between Chinese, English, and Korean, to ensure accurate and accessible communication.
- Conducted research and provided insights to support the development of future exhibitions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant Art Teacher
Rainbow Kids International Kindergarten
Beijing, China
07.2021 - 10.2023
- Encouraged creative expression among students while providing constructive feedback on their work.
- Selected and obtained materials and supplies and performance pieces to prepare for classroom instruction.
- Served as a mentor for younger students inspiring them to explore their creative potential.
- Organized and coordinated hands-on artistic activities to encourage active participation, involvement and team work.
- Prepared progress reports to evaluate student performance and growth in knowledge and aesthetic understandings.
Education
Graphic Design
Calvin
Grand Rapids, MI01-2028
Skills
- Telephone etiquette
- Listening skills
- Problem-solving skills
- Customer service
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Front Desk
Beijing Commune
09.2023 - 03.2024
Assistant Art Teacher
Rainbow Kids International Kindergarten
07.2021 - 10.2023
Graphic Design
Calvin
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