Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Fischer

Beloit,WI

Summary

Driven professional with a proven track record in customer service and guest accommodations, notably at Festival Foods. Skilled in fostering trust-based relationships and enhancing guest experiences, leading to high satisfaction rates. Expert in implementing strategic sales and marketing plans, achieving significant improvements in customer engagement and operational efficiency. Demonstrates exceptional detail orientation and teamwork, contributing to a positive work culture and increased enrollment rates. Diligent Childcare Director with 4 years of experience directing enrichment activities, curriculum and caring for children in licensed childcare facility. Oversees staff and operations to meet Iowa licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivates safe and nurturing environment for children while maintaining profitability and business growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience

Work History

Guest Service Representative

Festival Foods
06.2024 - 06.2025
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
  • Fostered positive atmosphere, greeting guests warmly upon arrival.

Assistant Director

KinderCare Learning Companies
11.2024 - Current
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Mentored new teachers through observation, feedback, and professional development opportunities.

Sales Representative

Cellular Sales Verizon
01.2024 - 05.2024
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Director of Child Care

Dubuque Community Y
08.2019 - 12.2023
  • Spearheaded fundraising events that generated additional revenue for facility improvements and enrichment programs for children.
  • Implemented comprehensive curriculum plans that catered to various learning styles and developmental needs of each child.
  • Established a safe and nurturing environment for children to grow, learn, and thrive in by enforcing strict safety protocols.
  • Increased enrollment rates by executing targeted marketing strategies and community outreach initiatives.
  • Optimized classroom layouts with age-appropriate materials that foster exploration, creativity, social-emotional development while also supporting academic growth.
  • Improved staff performance through regular evaluations, constructive feedback, and professional development opportunities.
  • Mentored new hires during their onboarding process, sharing best practices for engaging young learners effectively in the classroom setting.
  • Ensured staff-to-child ratios were consistently met, adjusting schedules and staffing levels when needed to maintain quality care.
  • Reduced staff turnover rate by fostering a positive work culture centered on teamwork, support, and growth opportunities.
  • Developed strong parent partnerships by maintaining open communication and addressing concerns promptly and professionally.
  • Monitored and observed child progress, interactions and behavior and reported findings to parents.
  • Stayed current on guidelines to maintain compliant program operations.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.

Education

Bachelor of Arts - Elementary Education

Upper Iowa University
Fayette, IA
12.2017

Skills

  • Customer Service
  • Guest accommodations
  • Detail Oriented

Timeline

Assistant Director

KinderCare Learning Companies
11.2024 - Current

Guest Service Representative

Festival Foods
06.2024 - 06.2025

Sales Representative

Cellular Sales Verizon
01.2024 - 05.2024

Director of Child Care

Dubuque Community Y
08.2019 - 12.2023

Bachelor of Arts - Elementary Education

Upper Iowa University
Megan Fischer