Megan Friel
Brewer,Maine
Summary
Seasoned Server and Residential House Cleaner with a proven track record of providing exceptional customer service at Sea Dog Brewing Co. and skillful multitasking in high-volume settings. Adept in sales techniques and cash handling, I excel in team collaboration and maintaining meticulous attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Sea Dog Brewing
Bangor, ME
05.2025 - Current
- Provided excellent customer service to ensure satisfaction.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Assisted in training new servers.
Residential House Cleaner
Bloom N Clean
Bangor, Maine
09.2023 - Current
- Excelled at working independently with minimal supervision.
- Demonstrated expertise in dusting, vacuuming and mopping floors as well as scrubbing bathrooms and kitchens.
- Possessed excellent communication skills to address client needs effectively.
Server
Chili’s Bar and Grill
Bangor
10.2021 - 04.2023
- Used good communication skills to reduce guest dissatisfaction.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Shift Leader
Twin City Pizza LLC
Brewer
08.2016 - 10.2017
- Trained new employees in job duties, safety procedures, and company policies.
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
Education
BBA - Management
University of Maine
Orono, ME05-2026
Business Management -
Eastern Maine Community College
Bangor, ME06.2024
High School Diploma -
Brewer High School
Brewer, ME06.2020
Skills
- Price Memorization
- High-Volume Dining
- Sales Techniques
- Cash Handling
- Strong Work Ethic
- Attention to Detail
- Memory Retention
- Multitasking Abilities
- Stress Management
- Team Collaboration
References
- Tricia, Steiger, Radiology Technician, steiger2@roadrunner.com, 207-745-4374, Northern Light EMMC, Friend
- Hailey, Miles, Server, hallymills14@gmail.com, 207-951-5383, Chilis, Coworker
- Judith, Brown, Field Team Leader, judithlbrown21@gmail.com, 207-478-8081, Bloom N Clean, Field Leader
Certification
- Excel
Timeline
Server
Sea Dog Brewing
05.2025 - Current
Residential House Cleaner
Bloom N Clean
09.2023 - Current
Server
Chili’s Bar and Grill
10.2021 - 04.2023
Shift Leader
Twin City Pizza LLC
08.2016 - 10.2017
BBA - Management
University of Maine
Business Management -
Eastern Maine Community College
High School Diploma -
Brewer High School
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