Megan Greca
Middletown,Ohio
Summary
Skilled in fostering team motivation and leveraging outstanding communication to achieve notable performance improvements. Demonstrates a unique blend of creative problem-solving and strategic planning abilities and a proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
5
5
years of professional experience
Work History
Store Manager
Torrid
05.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Manager
Party City
09.2019 - 05.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Increased client satisfaction by delivering personalized and unique decoration concepts.
- Supported clients throughout the entire planning process from conceptualization to final implementation.
- Showcased creativity through the incorporation of various materials such as fabrics, balloons, lighting effects, and floral arrangements into designs.
Education
Bachelor of Arts - Interior Design
International Academy of Design And Technology
Detroit, MI05-2012
Skills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Team motivation
- Store displays
- Recruitment and hiring
- Goals and performance
- Operational Efficiency
Timeline
Store Manager
Torrid
05.2021 - Current
Manager
Party City
09.2019 - 05.2021
Bachelor of Arts - Interior Design
International Academy of Design And Technology
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