Megan Hirst
Basehor,KS
Summary
Dedicated professional with strong communication skills and a focus on customer service. Experienced in optimizing workflows and maintaining accurate documentation, ensuring seamless operations and exceptional service delivery.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
First Command Financial Planning
Shawnee, Kansas
03.2026 - Current
- Handled incoming communications, including phone calls and emails efficiently.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized client files and maintained accurate documentation systems.
- Collaborated with team members to improve administrative workflows regularly.
Store Associate
AAFES Exchange
Fort Leavenworth, KS
12.2024 - 03.2026
- Operated point-of-sale system for efficient transaction processing.
- Assisted customers with product inquiries and store navigation.
- Handled customer returns and exchanges with professionalism and care.
- Provided consistent customer support by addressing inquiries and resolving issues promptly.
Pharmacy Technician
Rite Aide Pharmacy
Orrville, Ohio
05.2021 - 08.2023
- Processed and filled prescriptions accurately for diverse customer needs.
- Managed inventory levels to ensure availability of medications and supplies.
- Operated pharmacy software for prescription management and record keeping.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Handled all customer service inquiries quickly and professionally.
Store Associate
AAFES Exchange
Caserma Ederle, Italy
03.2016 - 02.2018
- Operated cash register and processed transactions accurately.
- Resolved customer complaints promptly and professionally to ensure satisfaction.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Performed daily opening and closing procedures for store operation.
Education
GED -
Summit County Education Center
Akron, OH05-2010
Skills
- Document management
- Office management
- Data entry
- Workflow optimization
- Customer service
- Team collaboration
- Communication skills
Timeline
Administrative Assistant
First Command Financial Planning
03.2026 - Current
Store Associate
AAFES Exchange
12.2024 - 03.2026
Pharmacy Technician
Rite Aide Pharmacy
05.2021 - 08.2023
Store Associate
AAFES Exchange
03.2016 - 02.2018
GED -
Summit County Education Center