Megan Huynh
Saint Paul,MN
Summary
Customer Service Professional experienced in creating memorable dining experiences in fast-paced environments. Delivered positive guest experiences through effective communication, collaboration, and timely resolution of issues. Focused on fostering customer satisfaction while achieving individual and team goals.
Overview
8
8
years of professional experience
Work History
Server
Tay Ho
01.2019 - Current
- Managed guest seating, table flow, and timely meal service during high-volume shifts.
- Coordinated with kitchen staff to deliver accurate orders and resolve service delays.
- Trained new servers on menu knowledge, service standards, and point-of-sale procedures.
- Anticipated guest needs, maintained attentive table coverage, and improved dining satisfaction.
- Handled cash, card payments, and receipt processing with accuracy and accountability.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Sales Support Associate
Esch Construction Supply
02.2026 - 07.2026
- Manage customer orders from quote to fulfillment, ensuring accuracy and timely communication throughout the process.
- Managed customer orders from quote to fulfillment, ensuring accuracy and timely communication to enhance customer satisfaction.
- Provide sales and customer support for construction equipment, tools, and parts, assisting customers with product inquiries and order processing.
- Assisted with backorders, drop shipments, and order tracking, keeping customers informed and reducing delays.
- Coordinate with vendors and manufacturers to verify pricing, product availability, lead times, and shipment status.
- Prepare quotes, sales orders, and purchase orders while maintaining detailed records in company systems.
- Collaborated with sales team to support customer accounts and strengthen client relationships, contributing to overall sales goals.
- Collaborate with the sales team to support customer accounts and strengthen client relationships.
Client Service Specialist
Lincoln of Bloomington
01.2025 - 02.2026
- Acted as the primary point of contact for clients, delivering a high-touch, professional customer experience in a fast-paced environment
- Scheduled and coordinated client appointments to maximize availability and enhance satisfaction
- Maintained comprehensive client records in CRM systems, ensuring accuracy of contact information and service history
- Managed high-volume phone calls, answered inquiries, and routed calls appropriately.
- Maintained accurate and detailed client records in CRM systems, including contact information and service history
- Documented interactions and updated client accounts with meticulous attention to detail
Server
Hey Yall Tipsy Tace Bar
06.2025 - 01.2026
- Delivered exceptional customer service by addressing guest inquiries and ensuring satisfaction, enhancing overall dining experience.
- Maintained cleanliness and organization of dining areas, contributing to an optimal guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Operated POS system to process customer orders and payments efficiently. to place orders, manage bills, and handle complimentary items.
- Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
Client Coordinator
Ideal Image
04.2024 - 11.2024
- Foster and nurture positive relationships with clients and ensure all procedures, practices, client interactions, and environmental factors unequivocally promote and achieve a favorable client experience
- Directly supports the sales and operational performance of the clinic through customer engagement and loyalty activities
- Verifying client information, medical history, and confirming purpose of visit in accordance with protocols
- HIPAA protected record keeping, including creation of medical charts, filing, storage management and archiving
- Manage treatment book schedules through assisting clients with scheduling needs and schedule optimization
- Answers the phone, and can accurately manage multiple client priorities (schedules, clinic operational activities, billing)
Server
Soke BBQ and Hotpot
05.2023 - 10.2024
- Greeted incoming guests and directed to waiting tables for fast serving.
- Totaled shift sales and accounted for cash to prepare accurate deposits.
- Oversaw the personal serving section with focus on customer satisfaction, order accuracy and fast delivery of food.
- Ran smooth shifts by monitoring server activities and intervening to prevent problems with guests or dining room flow.
Business Development Center
Rapids Honda
07.2020 - 07.2023
- Take inbound calls for sales and service
- Follow up on customer visits to ensure customer satisfaction.
- Booked sales and service appointments.
- Outbound calls, text, and emails to customers daily.
- Maintained strict confidentiality of customer information as well as of dealership processes and marketing strategies.
Server
Lotus Maple Grove
11.2022 - 04.2023
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Resolved customer concerns and handled requests with utmost professionalism.
- Processed cash, credit card, and gift card transactions securely using POS software.
- Communicated with other servers to facilitate guest service and task completion.
- Delivered food and beverages promptly to guests
Education
High School Diploma -
Normandale Community College
01.2024
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Nova Classical Academy
01.2020
Skills
- Customer support
- Customer Engagement
- Problem-Solving
- Order management
- Time Management
- Team Collaboration
- Work reliability
Timeline
Sales Support Associate
Esch Construction Supply
02.2026 - 07.2026
Server
Hey Yall Tipsy Tace Bar
06.2025 - 01.2026
Client Service Specialist
Lincoln of Bloomington
01.2025 - 02.2026
Client Coordinator
Ideal Image
04.2024 - 11.2024
Server
Soke BBQ and Hotpot
05.2023 - 10.2024
Server
Lotus Maple Grove
11.2022 - 04.2023
Business Development Center
Rapids Honda
07.2020 - 07.2023
Server
Tay Ho
01.2019 - Current
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Nova Classical Academy
High School Diploma -
Normandale Community College