Megan Moncrief
Lakeland,FL
Summary
Dependable worker with a strong background in managing and improving service operations. Demonstrated ability to coordinate multiple tasks, prioritize workloads, and communicate effectively with both clients and team members. Known for enhancing customer satisfaction by identifying issues promptly and resolving them efficiently. Proven track record of making impactful changes leading to improved operational efficiency.
Overview
3
3
years of professional experience
Work History
Service Coordinator
Early Steps
Lakeland , FL
05.2023 - Current
- Maintained accurate records of services provided for each child.
- Provided casework services to children, including conducting initial assessments and developing individualized case plans.
- Collaborated with other departments within the agency to ensure that all services are provided in a timely manner.
- Developed individualized service plans based on the child's strengths and identified needs.
- Adhered strictly to HIPAA regulations regarding confidentiality of client information at all times.
Server/Bartender
Bahama Breeze Island Grill
Gainesville, FL
06.2021 - 06.2023
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Master of Arts - Early Childhood Education
University of Florida
Gainesville 05-2022
Bachelor of Arts - Special Education
University of Florida
Gainesville, FL05-2021
Skills
- Client Advocacy
- Data Organization
- Leadership Skills
- Team-Based Collaboration
- Effective Time Management
- Task Prioritization Skills
Timeline
Service Coordinator
Early Steps
05.2023 - Current
Server/Bartender
Bahama Breeze Island Grill
06.2021 - 06.2023
Master of Arts - Early Childhood Education
University of Florida
Bachelor of Arts - Special Education
University of Florida
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