First and foremost, I am a proud and dedicated Autism Mom to a now 19 yr ASD Daughter. My high-energy sales and customer relations professional background serves to enhance my well-versed communications skills. I've always focused on offering superior support both professionally and personally. As a Presidents Club Award winner, I know the value of team work. I am looking forward to taking my experience and positivity to help support the special needs community at large.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Professional
Various Advertising SAAS Companies
Philadelphia, PA
10.1998 - Current
Conducted market research to identify new business opportunities.
Generated leads through cold-calling, networking, email campaigns.
Maintained relationships with existing customers to encourage repeat and additional sales.
Analyzed competitor activities and adjusted strategies accordingly.
Attended trade shows, conferences, and other industry events to promote the company's products and services.
Prepared presentations and conducted demos of products or services for potential buyers.
Utilized CRM software to track customer interactions and monitor progress toward goals.
Resolved customer complaints promptly and professionally.
Reviewed weekly and monthly sales results with management team members.
Collaborated with other sales team members to share selling strategies and gain new insights.
Consistently earned top performer out of 200 sales team members for exceeding sales goals.
Managed and trained over 300 employees on best practices and protocols to drive optimal productivity.
Oversaw full-cycle sales delivery process by recruiting top talent, maintaining product and system knowledge and providing quality customer service and administration.
Created and set up presentations at trade shows, fairs and community events to showcase company.
Co-Founder
Friends of Celi
Philadelphia, PA
10.2009 - 03.2020
Developed, implemented and evaluated fundraising campaigns for the non-profit organization that directly benefited the Center for Autism Research / CAR at CHOP
Provided guidance and support to staff members on operational activities related to the non-profit organization.
Supervised volunteers and interns in the organization's programs and services.
Coordinated donor outreach initiatives such as events, emails, phone calls, newsletters.
Cultivated relationships with donors, sponsors, partners and other stakeholders involved in the operations of the non-profit organization.
Managed media relations including press releases, interviews, website content updates and social media posts.
Worked closely with Board Members to ensure alignment between strategic objectives set forth by Board Members and actual outcomes achieved by nonprofit staff.
Coordinated special events such as fundraisers or volunteer recognition ceremonies.
Drafted communications materials such as letters or emails directed towards potential donors and supporters.
Delegated work to staff, setting priorities and goals.
Raised over $180K for Autism Research
Education
Some College (No Degree) - Marketing
La Salle University
Philadelphia, PA
Skills
Client presentations
Lead Generation
Customer Relationship Building
Sales Presentations
Key Account Development
Sales Training
Cold Calling
Behavioral plan management
Medication Administration
Social skill development
Daily living skill development
Child Development
Goal Setting
Affiliations
Marathon Runner
Special Olympics Volunteer
Accomplishments
Presidents Club Winner
Certification
Google Certified
Timeline
Co-Founder
Friends of Celi
10.2009 - 03.2020
Sales Professional
Various Advertising SAAS Companies
10.1998 - Current
Some College (No Degree) - Marketing
La Salle University
Google Certified
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