Megan Southern
Norco,CA
Summary
Dynamic and results-oriented professional with a proven track record at EY 2 Enterprises Inc, excelling in customer service and teamwork. Demonstrated expertise in efficiently managing high-volume orders and enhancing customer satisfaction. Skilled in cash handling and problem-solving, successfully trained new team members, significantly improving operational efficiency. Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
EY 2 Enterprises Inc
01.2023 - Current
- Worked front counter, drive-thru and other areas
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Bachelor of Arts - Creative Writing
University of California, Riverside
Riverside, CA06-2026
High School Diploma -
Eleanor Roosevelt High School
Eastvale, CA06-2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Customer Engagement
- Store Opening and Closing
- Creativity and Innovation
- Supplies Monitoring and Restocking
- Salesmanship
- Point-of-sale transactions
Timeline
Crew Member
EY 2 Enterprises Inc
01.2023 - Current
Bachelor of Arts - Creative Writing
University of California, Riverside
High School Diploma -
Eleanor Roosevelt High School
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