Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clerk
Caviness Beef Packers
Amarillo, TX
11.2021 - Current
Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
Maintained accurate records of shipped goods using computerized tracking systems.
Prepared work orders, bills of lading or shipping orders to route materials.
Worked closely with warehouse staff to identify inventory levels needed for daily shipments.
Calculated freight costs based on weight and destination of shipments.
Processed and prepared business forms, and expense reports. Ensured compliance with company policies regarding record keeping procedures.
Created, updated and maintained detailed documents, charts, and spreadsheets to sort company information.
Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Prepared daily reports for management review.
Waitress
Dyer's Bar-B-Que
Amarillo, TX
08.2007 - Current
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Relayed orders to service bar and kitchen via point-of-sale register system.
Answered questions, and explained menu items, ingredients, and pricing.
Developed positive relationships with regular customers through friendly conversation.
Trained new employees to perform duties.
Maintained a clean workstation by restocking supplies, wiping down counters, and rolling silverware. and made sure to assisted other wait staff members in times of heavy customer traffic.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Medical Receptionist /Front Office Supervisor
BSA Amarillo Diagnostic Clinic
Amarillo, TX
04.2013 - 10.2021
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Performed data entry of patient demographics, physician orders, lab results. into EMR system.
Managed daily operations of front desk including cash handling activities when necessary.
Assisted with check-in, check-out procedures for all incoming, outgoing patients.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Answered multi-line phone system; directed calls accordingly to appropriate personnel or department.
Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
Scheduled appointments by telephone or in person.
Developed work schedules according to budgets and workloads, covering priority tasks.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Guided employees in handling difficult or complex problems.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Tracked patient satisfaction surveys to assess quality of care provided by physicians.
Education
Administrative Medical Assistant
Milan Institute
Amarillo, TX
09-2013
High School Diploma -
Tascosa High School
Amarillo
05-2006
Skills
Database and document management
Records retrieval
AP coding and entering
Strong work ethic
Spreadsheet creation and management
Shipping and receiving
Invoice processing
Sales order management
Certification
Administrative Medical Assistant
Timeline
Clerk
Caviness Beef Packers
11.2021 - Current
Medical Receptionist /Front Office Supervisor
BSA Amarillo Diagnostic Clinic
04.2013 - 10.2021
Waitress
Dyer's Bar-B-Que
08.2007 - Current
Administrative Medical Assistant
Milan Institute
High School Diploma -
Tascosa High School
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