Melanie Barbera
Braselton,GA
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Monterrey Mexican Grill
Braselton, GA
02.2022 - Current
- Served food and beverages to patrons and immediately remedied issues with orders.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Prepared drinks according to standard recipes.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided exceptional service to high volume of daily customers.
- Assisted in training new servers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Took orders from customers accurately and in a timely manner.
Cashier
Chipotle
Buford, GA
07.2021 - 12.2022
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers promptly and responded to questions.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
To-Go Specialist
Buffalo's Cafe
Dacula, GA
05.2021 - 03.2022
- Stored prepared foods correctly in designated areas following established sanitation guidelines.
- Rotated inventory to reduce waste and optimize freshness.
- Received payments, returned accurate change and closed checks in POS system.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Inspected dining areas prior to opening to ensure furniture was arranged properly and cleanliness standards were met.
- Assembled and served meals according to specific guest requirements.
Hostess
Caboseafoodgrill
Buford, GA
02.2020 - 10.2020
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Received and recorded patrons' dining reservations.
Education
Mill Creek High School
Hoschton, GA05.2024
Skills
- Table Setting
- Food Delivery
- Food Inspection
- Beverage Preparation
- Order Management
- Safe Food Handling
- Guest Engagement
- Food Running
- Food Safety Understanding
- Liquor, Wine, and Food Service
- POS Operation
- High-Volume Dining
- Order Accuracy
Timeline
Server
Monterrey Mexican Grill
02.2022 - Current
Cashier
Chipotle
07.2021 - 12.2022
To-Go Specialist
Buffalo's Cafe
05.2021 - 03.2022
Hostess
Caboseafoodgrill
02.2020 - 10.2020
Mill Creek High School
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