Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melanie Gonzalez Castellon

Des Moines

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers.

Overview

3
3
years of professional experience
2026
2026
years of post-secondary education

Work History

Crew Member

McDonald's
Des Moines
09.2023 - 05.2024
  • Provided friendly customer service during peak dining hours
  • Assisted in training new crew members on operational procedures.
  • Collaborated with team members to ensure smooth restaurant operations.
  • Followed safety and sanitation guidelines to uphold food quality standards.

Crew Member

Burger King
Des Moines
04.2021 - 01.2023
  • Provided friendly customer service during peak dining hours.
  • Prepared and assembled food items according to company standards.
  • Operated kitchen equipment safely and efficiently for food preparation.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Education

North High School
Des Moines, Iowa

Skills

  • Customer service
  • Skilled collaborator
  • Rapid and Adaptive
  • Workplace safety

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Crew Member

McDonald's
09.2023 - 05.2024

Crew Member

Burger King
04.2021 - 01.2023

North High School
Melanie Gonzalez Castellon