MELANIE HACKMAN
Schneider Trucking
Carlisle,PA
12
years of professional experience
Results-oriented Retail Professional with expertise in customer service, administrative operations, and team leadership. Demonstrated ability to improve workplace efficiency and enhance customer satisfaction. Experienced in managing retail operations and motivating teams to achieve performance goals.
Work History
Administrative Assistant
1 Month- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained inventory of office supplies and placed orders.
Children & Youth Professional
4 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Shared Service Administrator
3 Months- Maintained accurate data entry and document management systems for multiple departments, enhancing data accessibility.
- Collaborated with cross-functional teams to streamline internal communication, contributing to improved operational workflows.
- Supported multiple departments by maintaining accurate data entry and document management systems.
- Ensured high accuracy and attention to detail in administrative reporting, supporting informed decision-making.
- Temporary Role – Company Downsizing
Receptionist / Administrative Assistant
7 Months- Acted as the first point of contact for clients, creating a welcoming and professional experience.
- Improved client satisfaction by responding promptly to inquiries and providing knowledgeable support.
- Assisted with scheduling, document preparation, and administrative coordination for the management team.
- Managed office correspondence, handled cash transactions, and maintained detailed sales and payment records.
Receptionist
2 Years 2 Months- Oversaw daily front desk operations, greeting clients and managing a high volume of phone and in-person interactions.
- Recognized for professionalism, teamwork, and the ability to manage multiple administrative priorities effectively.
- Managed office supply inventories, handled mail distribution, and maintained organized filing systems.
- Supported company initiatives and team morale through organized event planning and logistical coordination.
Caregiver (Special Needs)
5 Years 10 Months- Provided compassionate, individualized care with a focus on communication, patience, and trust-building.
- Developed strong interpersonal and problem-solving skills applicable to customer service and team leadership roles.
Store Manager
1 Year 4 Months- Directed daily retail operations, supervising staff, managing merchandising, and overseeing cash management to maintain efficient store functioning.
- Trained and motivated team members, fostering a culture of achievement to meet sales goals and enhance customer service.
- Ensured store presentation and product standards consistently met brand expectations, contributing to positive customer experiences.
- Monitored inventory levels and reduced loss through proactive control measures.
Education
High School Diploma
Certificate - Child Care
Skills
Office Administration
Communication & Interpersonal Skills
Customer & Client Relations
Multitasking & Prioritization
Dependability & Professionalism
Administrative support
Problem Solving & Decision-Making
Financial Recordkeeping
Retail Operations & Sales Management
Inventory & Merchandising
Cash Handling & POS Systems
Volunteer Experiences
I served as a Volunteer Team Coordinator from 2017-2024, leading a team of individuals on a mission trip to Red Bird Mission in Eastern Kentucky. We did home improvement projects such as painting, deck & ramp construction as well as simple remodel tasks.
Along with family & friends I have coordinated a meal & served at the Salvation Army in Carlisle.
I was a volunteer with my church's Vacation Bible School program the past 2 years.
Timeline
Administrative Assistant
Schneider Trucking
07.2026 - CurrentRead More
Children & Youth Professional
Moore Child Development Center
03.2026 - 07.2026Read More
Shared Service Administrator
Groff Tractor & Equipment
04.2025 - 07.2025Read More
Receptionist / Administrative Assistant
Capital Region Insurance Agency
09.2024 - 04.2025Read More
Receptionist
Groff Tractor & Equipment
07.2022 - 09.2024Read More
Caregiver (Special Needs)
Various Clients
09.2016 - 07.2022Read More
Store Manager
Bath & Body Works
11.2014 - 03.2016Read More
Cumberland Perry Vo-Tech
Certificate from Child Care
Read More
Big Spring High School
High School Diploma
Read More