Melanie Hicks
Rosenberg,TX
Summary
To gain employment in a professional environment that will utilize my multi-tasking and people skills while providing opportunities for stability and advancement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Richmond State Supported Living Center
Richmond, TX
04.2023 - 04.2025
- Provided individualized support for residents with developmental disabilities, fostering independence and personal growth.
- Assisted in daily living activities, ensuring safety and well-being of individuals in care.
- Implemented behavior management strategies to promote positive interactions among residents.
- Collaborated with interdisciplinary teams to develop and update personalized care plans.
- Monitored resident progress and reported changes to healthcare professionals for timely intervention.
- Maintained accurate documentation of resident activities, behaviors, and health status for record-keeping purposes.
Registered Behavior Technician
Action Behavior Centers
Katy, TX
10.2020 - 07.2022
- Implemented individualized treatment plans to enhance client skills and behaviors.
- Collaborated with multidisciplinary teams to optimize therapy effectiveness and client progress.
- Documented client progress and behavioral data to ensure compliance with treatment goals.
- Trained new staff on behavioral strategies and data collection techniques for consistency in care.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Registered Behavior Technician
Texana Center
Rosenberg, TX
06.2014 - 09.2020
- aTS- Assistant Team Supervisor leader ensures daily responsibilities are accomplished by employees on an assigned work shift. This includes delegating daily tasks, answering employee questions and resolving issues. The assistant team leader often interviews potential employee selection process. At the end of each shift, the assistant team leader completes all necessary reports for a supervisor's review.
- Developed and facilitated group activities that promote social skills and peer interaction among clients.
- Provided crisis intervention support, ensuring safety and well-being of clients during challenging situations.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Certified Nursing Assistant
Christian Companion Home Health
Houston, TX
03.2011 - 05.2013
- Provided compassionate care to patients, ensuring comfort and well-being.
- Assisted with daily living activities, promoting patient independence and dignity.
- Monitored vital signs, documenting changes to support healthcare team decisions.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Medical Assistant
Remington College- West Campus
Houston, TXCERTIFIED PHLEBOTOMIST
Elite Art of Phlebotomy
Katy,TXSkills
- Microsoft Word
- Microsoft Excel
- Powerpoint
- Lab Procedures
- Vital Signs
- Works well with teams
- EKG
- ICD-9/CPT Coding
- Insurance Verification
- Phlebotomy Techniques and Aseptic/Sterile Technique
Certification
- Certified Phlebotomist
- Medical Assistant
- Certified Nurse Assistant
Timeline
Direct Support Professional
Richmond State Supported Living Center
04.2023 - 04.2025
Registered Behavior Technician
Action Behavior Centers
10.2020 - 07.2022
Registered Behavior Technician
Texana Center
06.2014 - 09.2020
Certified Nursing Assistant
Christian Companion Home Health
03.2011 - 05.2013
Medical Assistant
Remington College- West Campus
CERTIFIED PHLEBOTOMIST
Elite Art of Phlebotomy