Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melanie Munoz

DeSoto,TX

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Cassandra Preston State Farm
Lancaster, TX
02.2026 - Current
  • Greeted and assisted clients in person and via phone, ensuring a welcoming environment.
  • Maintained accurate records of client interactions and transactions using Microsoft Office.
  • Handled inquiries and resolved issues promptly, enhancing customer satisfaction levels.

Receptionist

Marquez Plumbing LLC
Dallas, TX
08.2024 - 01.2026
  • Coordinated appointment scheduling for plumbing services, optimizing technician assignments based on availability.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Graduate Certificate - Phlebotomy

TSC Career Institute
Mesquite, TX
08.2025

Associate of Science -

Dallas College
Dallas, Texas, TX

High School Diploma -

North Mesquite Highschool
Mesquite, TX
05.2025

Skills

  • Appointment coordination
  • Client communication
  • Record updating
  • Time management
  • Customer service
  • Professional demeanor
  • Inquisitive
  • Detailed-Oriented

Certification

Phlebotomy &

BLS

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Cassandra Preston State Farm
02.2026 - Current

Receptionist

Marquez Plumbing LLC
08.2024 - 01.2026

Graduate Certificate - Phlebotomy

TSC Career Institute

Associate of Science -

Dallas College

High School Diploma -

North Mesquite Highschool
Melanie Munoz