Melanie Rieker
Dollar General
Washington,IL
30
years of professional experience
Experienced District Manager with a strong background in multi-unit operations, team coaching, and customer service. Skilled in improving performance, supporting compliance, and driving consistent results across locations.
Work History
District Manager
2 Years 1 Month- Monitored sales trends and operational issues to support consistent district performance.
- Led multi-store operations, ensuring compliance with policies, procedures, and safety standards.
- Coached store managers on merchandising, staffing, and daily execution expectations.
- Reviewed inventory controls and shrink processes to reduce losses and improve accuracy.
- Scheduled store visits to assess execution, identify gaps, and reinforce priorities.
- Trained managers on hiring practices, onboarding, and performance expectations.
- Resolved escalated store issues, balancing customer service, staffing, and operational needs.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
District Manager
3 Years 9 Months- Led multi-store operations, ensuring compliance with policies, procedures, and safety standards.
- Supervised various locations, enforcing high-quality standards of operation.
- Implemented process improvements to strengthen store consistency and workflow efficiency.
- Monitored sales trends and operational issues to support consistent district performance.
Store Manager
7 Months- Led associate hiring, training, and coaching to strengthen team performance and product knowledge.
- Managed merchandising execution, maintaining appealing displays and accurate seasonal floor presentations.
- Monitored sales trends and inventory levels to support effective replenishment and stock accuracy.
- Directed daily store operations, ensuring consistent customer service and adherence to brand standards.
Store Manager
1 Year 4 MonthsStore Manager
2 Years 5 MonthsStore Manager
3 Years 11 MonthsMerchandise Manager/Department Manager
14 Years 4 MonthsEducation
Associate of Science - General Studies
Skills
Team leadership
Multi-unit management
Strategic planning
Customer engagement
Talent acquisition
Employee training
Team development
Attention to detail
Customer service
Leadership skills
Leadership training
Time management
Employee motivation
Team collaboration
Project prioritization
Positive attitude
Timeline
District Manager
Dollar General
2024.09 - CurrentRead More
District Manager
Rue 21
2020.08 - 2024.05Read More
Store Manager
Justice Tween Brands
2020.01 - 2020.08Read More
Store Manager
Ulta
2018.09 - 2020.01Read More
Store Manager
Justice Tween Brands
2016.04 - 2018.09Read More
Store Manager
Macys Department Store
2010.11 - 2014.10Read More
Merchandise Manager/Department Manager
Macy's
1996.07 - 2010.11Read More
Illinois Central College
Associate of Science from General Studies
Read More