Melany Centeno
Richmond,TX
Summary
Detail-oriented Front Desk Coordinator with expertise in scheduling appointments and managing front desk operations. Known for exceptional organizational skills and a commitment to providing outstanding customer service.
Overview
6
6
years of professional experience
Work History
Front Desk Coordinator
Gi Alliance
Richmond, TX
10.2023 - Current
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Scheduled appointments and coordinated patient flow to optimize clinic efficiency.
- Assisted in training new staff on customer service protocols and patient care.
- Maintained accurate patient records using electronic health record (EHR) systems.
Dog Sitter
Self-employeed
Richmond, TX
01.2020 - Current
- Provided personalized care for dogs, ensuring safety and comfort during visits.
- Developed tailored walking schedules based on individual dog needs and owner preferences.
- Communicated regularly with pet owners, offering updates on behavior and health observations.
- Managed multiple pet sitting assignments concurrently, maintaining high standards of care.
Youth Development Coordinator
Ymca Of Greater Houston
Missouri City, TX
05.2023 - 08.2023
- Developed and implemented engaging youth programs promoting personal growth and community involvement.
- Coordinated activities fostering teamwork, leadership, and social skills among participants.
- Collaborated with staff to ensure compliance with safety standards and program regulations.
- Managed scheduling and logistics for multiple youth events, enhancing participant experience.
Education
PE Teacher Certification - Elementary School Teaching
I Teach
01-2027
Bachelor of Science - Kinesiology
Houston Baptist University
Houston, TX05-2025
High School Diploma -
BF Terry High School
Richmond05-2021
Skills
- Phone call direction
- Listening skills
- General housekeeping
- Time management
- Cash handling
- Scheduling appointments
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Coordinator
Gi Alliance
10.2023 - Current
Youth Development Coordinator
Ymca Of Greater Houston
05.2023 - 08.2023
Dog Sitter
Self-employeed
01.2020 - Current
PE Teacher Certification - Elementary School Teaching
I Teach
Bachelor of Science - Kinesiology
Houston Baptist University
High School Diploma -
BF Terry High School
Youth Soccer Coach
Provided soccer technique for children of ages 5 through 8. Assisted them like skills with moving the goal and strengthen their leg work to be successful at scoring goals. Helped the team understand that discipline is important when achieving goals inside and outside of soccer.