Customer Coordinator
Airport Terminal Management
Los Angeles, CA
06.2023 - 07.2024
- Furnished customers with information on routes, gates, and terminals to assuage baggage and boarding concerns.
- Built and maintained productive relationships with employees.
- Aided customers with TSA checkpoint screenings.
- Assisted special needs passengers and unaccompanied minors, driving seamless airport experience.
- Coordinated with internal resources to process passenger information and dispatch flights on time.
- Delegated tasks to employees and monitored activities and task completion.