Summary
Overview
Work History
Education
Skills
Timeline
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Melinda Cust

Cincinnati,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

34
34
years of professional experience

Work History

Registrar

Mercy Health Physicians
Cincinnati, OH
01.2018 - Current
  • Greeted and registered patients, verified insurance information, collected copayments and deductibles.
  • Scheduled appointments for both new and existing patients, answered phone calls and mychart messages from patients.
  • Verified patient demographic information and updated records accordingly.
  • Performed eligibility checks on patients to ensure they are eligible for services provided by the practice or facility.
  • Ensured compliance with HIPAA regulations regarding patient confidentiality and privacy laws.
  • Communicated effectively with physicians, office managers and other healthcare professionals regarding registration processes.
  • Facilitated smooth workflow by communicating any delays or issues to appropriate personnel.

Assistant Manager

Gulfwind Services
Middletown, OH
08.1998 - 07.2024
  • Processed customer payments accurately and efficiently.
  • Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
  • Maintained records of inventory transactions such as purchases, returns, restocking fees.
  • Ensured all Customer packages were properly, labeled and sealed for shipping.
  • Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
  • Tracked inventory and conducted cycle counts to maintain
    accurate records.

Certified Pharmacy Technician

Complete Pharmacy Solutions
Cincinnati, OH
04.2017 - 12.2017
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Processed and Resolved Rejected Claims
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Verified accuracy of patient information on prescription orders

Certified Pharmacy Technician

Omnicare Pharmacy
Cincinnati, OH
07.2008 - 03.2017
  • Conducted medication storage audits of med carts, med rooms and emergency supply boxes for expired and discontinued medications in area nursing homes.
  • Reviewed Narcotic Inventory Records against Medication
    Administration Records to assure accuracy in documentation.
  • Created detailed reports of my audits results, findings and
    recommendations to provide to the Director of Nursing as well as my Survivor.

Certified Pharmacy Technician

Walgreens
Riverview, FL
07.1990 - 08.1998
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Received payment from customers and processed credit card transactions when necessary.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.

Education

High School Diploma -

Moline High School
Moline, IL
06-1985

Skills

  • Communication skills
  • Time management
  • Ability to work well with a team
  • Maintains a positive attitude
  • Experience with Epic

Timeline

Registrar

Mercy Health Physicians
01.2018 - Current

Certified Pharmacy Technician

Complete Pharmacy Solutions
04.2017 - 12.2017

Certified Pharmacy Technician

Omnicare Pharmacy
07.2008 - 03.2017

Assistant Manager

Gulfwind Services
08.1998 - 07.2024

Certified Pharmacy Technician

Walgreens
07.1990 - 08.1998

High School Diploma -

Moline High School

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