Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Arevalo

Arlington

Summary

Knowledgeable team member with solid background overseeing store operations. Successfully managed opening and closing procedures. Demonstrated problem-solving skills and leadership in training new staff, ensuring cohesive team environment and high customer satisfaction.

Overview

7
7
years of professional experience

Work History

Keyholder

JOANN Fabrics and Crafts
08.2021 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Oversaw store operations by counting cash drawers
  • Trained and supervised new employees
  • Punch corrections
  • Checked emails on a daily basis
  • Maintained focus during busy times and delegated tasks to employees
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.

Team Member

JOANN Fabrics and Crafts
11.2017 - 08.2021

Education

BA - Sociology

George Mason University
12-2021

High School -

Washington Lee HS
06.2013

Skills

  • Customer service
  • Cash handling
  • Teamwork and collaboration
  • Training and mentoring
  • Problem-solving
  • Store maintenance
  • Bank deposits
  • Money handling
  • Task delegation
  • Fluent in Spanish
  • Inventory and stocking

Languages

Spanish

Timeline

Keyholder

JOANN Fabrics and Crafts
08.2021 - Current

Team Member

JOANN Fabrics and Crafts
11.2017 - 08.2021

BA - Sociology

George Mason University

High School -

Washington Lee HS

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Melissa Arevalo