Melissa Baxter
Owingsville,KY
Summary
Proven leader and effective problem-solver with extensive experience at Lowe's Home Improvement. Excelled in staff supervision, inventory management, and enhancing customer service, leading to increased sales and improved team performance. Skilled in coaching and POS system operations, consistently prioritized workplace safety and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
09.2022 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 4,sometimes 5 employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Merchandising Team Member
Lowes Home Improvment
08.2020 - 09.2022
- Increased sales by creating visually appealing merchandise displays and product placement.
- Supported loss prevention efforts through proper merchandise handling and inventory control practices.
- Reduced out-of-stock instances by diligently restocking shelves promptly upon receipt of new shipments.
- Continually sought opportunities for professional growth, attending training sessions and seeking feedback from supervisors to improve merchandising skills.
Cashier
Lowes Home Improvment
10.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Bath County High School
Owingsville, KY05-1999
Skills
- Customer service
- Workplace safety
- Problem-solving
- Inventory management
- Staff supervision
- Leadership skills
- Sales strategies
- Stock management
Timeline
Department Supervisor
Lowes Home Improvment
09.2022 - Current
Merchandising Team Member
Lowes Home Improvment
08.2020 - 09.2022
Cashier
Lowes Home Improvment
10.2019 - 08.2020
GED -
Bath County High School
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