Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Melissa Madrigal Corona

Fort Worth,Texas

Summary

Detail-oriented professional with expertise in customer service and management within fast-paced environments. Proficient in data entry, Microsoft Office, and scheduling, with a focus on efficient recordkeeping and customer communication. Bilingual in English and Spanish, with strong organizational and problem-solving abilities. Aiming to leverage skills in an office or administrative role to enhance operations and support team success.

Overview

2
2
Languages
1
1
Certification
4
4
years of professional experience

Work History

Scheduling Coordinator

Smileasy
Grand Prairie, TX
01.2026 - 09.2026
  • Coordinated appointment schedules for multiple departments to enhance workflow efficiency.
  • Streamlined calendar management processes, reducing scheduling conflicts and delays.
  • Conducted audits of verified claims to ensure accuracy and adherence to regulatory requirements.

CNA

Matlock Place Health & Rehabilitation
Arlington , Texas
01.2025 - 11.2025
  • Facilitated daily living activities and personal care for residents, enhancing their comfort and independence.
  • Aided residents with bathing, dressing, and grooming, contributing to their dignity and well-being.

General Manager

Burger King
Fort Worth, Texas
05.2024 - 12.2024
  • Managed daily operations, ensuring smooth service delivery and customer satisfaction.
  • Developed staff schedules to align workforce availability with peak demand periods.

Cashier

Fiesta
Fort Worth, Texas
05.2022 - 04.2024
  • Resolved customer complaints promptly to enhance shopping experience for patrons.
  • Processed returns and exchanges according to company policies to support customer satisfaction.

Education

Bachelor of Science - Nursing

Texas Woman's University
Denton, TX
12-2028

High School Diploma -

Dunbar High School
Fort Worth, TX
05-2024

Skills

  • Scheduling
  • Staff management
  • Customer Service-oriented
  • Time management
  • Patient care
  • Problem-solving
  • Quality assurance
  • Fast typing speed

Certification

  • Basic Life Support (BLS) Certification, American Heart Association
  • Certified Nursing Assistant (CNA)
  • Teacher's Aide Certification

Languages

Spanish
Professional
English
Professional

Timeline

Scheduling Coordinator

Smileasy
01.2026 - 09.2026

CNA

Matlock Place Health & Rehabilitation
01.2025 - 11.2025

General Manager

Burger King
05.2024 - 12.2024

Cashier

Fiesta
05.2022 - 04.2024

Bachelor of Science - Nursing

Texas Woman's University

High School Diploma -

Dunbar High School