Melissa Deel
Bolivia,NC
Summary
Hardworking and reliable employee with background operating cash registers, stocking merchandise, providing excellent customer service, and skilled in management of classroom operations. I am highly organized, proactive, punctual, and work well within team settings.
Overview
9
9
years of professional experience
Work History
Cashier
Sam's Pizza & Subs
Stafford, VA
09.2016 - 10.2017
- Learned effective customer communication, thorough cleaning, multitasking, and work etiquette.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted other employees in completing tasks when needed or requested by supervisor.
- Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
- Answered phone calls to assist customers with questions and orders.
Assistant Preschool Teacher
Colonial Baptist Academy
Stafford, Virginia
02.2019 - 03.2020
- Maintained accurate records of attendance.
- Actively participated in professional development opportunities related to early childhood education.
- Supervised the children while they were engaged in various activities such as arts and crafts, story time, outdoor play.
- Developed meaningful relationships with all students based on trust and respect.
- Encouraged cooperative play among students by providing positive reinforcement when needed.
- Helped students learn basic academic skills such as counting, alphabet recognition, writing letters and numbers.
- Maintained a safe environment for children at all times by adhering to established standards of care.
- Provided guidance to students on proper behavior and social interaction with others in classroom settings.
- Supported lead teacher with daily classroom activities.
Amazon Shopper
Amazon/Whole Foods Market
Springfield, VA
10.2020 - 05.2023
- Assisted customers in loading groceries into vehicles.
- Checked expiration dates on products and removed items that were no longer fresh.
- Adhered to all health regulations regarding food handling practices.
- Followed company policies related to food safety, sanitation, security, and loss prevention.
- Ensured the quality of produce by inspecting it before including in customer orders
- Provided customer service to shoppers by answering questions about product locations, prices, and availability.
- Monitored inventory levels and restocked out-of-stock items as necessary.
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
Grocery Shopper
Harris Teeter
Wilmington, NC
08.2023 - Current
- Identified damaged or expired products for removal from inventory.
- Ensured proper storage of perishable items in temperature-controlled environments.
- Communicated with supervisors regarding stock levels and replenishment needs.
- Managed time effectively to meet deadlines and maintain efficiency.
- Picked, packed, and labeled products according to company standards.
- Processed customer orders efficiently with attention to detail.
- Read orders to verify attributes and quantities of merchandise.
- Asked store associates for help locating missing products.
- Assisted teammates with daily tasks during peak periods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Suggested comparable products to replace out-of-stock items.
- Greeted customers and answered product or service questions.
- Listened to customer needs to identify and recommend best products and services.
- Conducted thorough inspection of produce, meat, and seafood items prior to packaging them for customer orders.
Education
High School Diploma -
Brooke Point High School
Stafford, VA06-2017
Some College (No Degree) - General Studies
Germanna Community College
Fredericksburg, VASkills
- Customer Assistance
- Ordering and stocking
- Customer service excellence
- Patience and Empathy
- Product Knowledge
- Professionalism and Courtesy
- Organizational abilities
- Complex Problem-Solving
- Decision Making Aptitude
- Staff Training
- Work Ethic and Integrity
- Cleaning and sanitizing
- Effective Communication
- Health and safety compliance
- Relationship Building
- Verifying Order Accuracy
- Attention to Detail
- Skills Development
- Student Engagement
- Documentation And Reporting
- Multitasking
- Positive student engagement
Timeline
Grocery Shopper
Harris Teeter
08.2023 - Current
Amazon Shopper
Amazon/Whole Foods Market
10.2020 - 05.2023
Assistant Preschool Teacher
Colonial Baptist Academy
02.2019 - 03.2020
Cashier
Sam's Pizza & Subs
09.2016 - 10.2017
High School Diploma -
Brooke Point High School
Some College (No Degree) - General Studies
Germanna Community College