Dedicated Patient Care Coordinator with extensive experience in scheduling, healthcare documentation, and insurance verification. Known for managing high call volumes and ensuring seamless patient interactions, committed to improving patient satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
Childrens Choice Pediatric Dental Care
Visalia, CA
07.2024 - Current
Coordinate patient appointments, registrations, referrals, and follow-up visits to ensure a smooth patient experience.
Verify patient demographic information, insurance eligibility, and authorization requirements.
Communicate with insurance companies to verify benefits, obtain authorizations, and resolve coverage-related issues.
Follow up with patients regarding appointments, referrals, test results, and required documentation.
Managed 100+ calls daily. Coordinated appointments for 80+ clients per day.
Receptionist
PoshPearl Family
03.2022 - 12.2024
Manage front-desk operations, including visitor check-in, appointment scheduling, and daily office coordination
Use Microsoft Office, email, calendar, and office management systems to complete daily administrative responsibilities.
Managed 50+ calls daily. Coordinated appointments for 30+ clients per day