Summary
Overview
Work History
Education
Skills
Software
Work Availability
Work Preference
Timeline

Melissa Lindelof

Pleasant Prairie,WI

Summary

Dependable Patient Care Coordinator serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.

Overview

22
22
years of professional experience
2
2
years of post-secondary education

Work History

Patient Care Coordinator

Vista Medical Center
08.2001 - 06.2023
  • Ensured regulatory compliance by staying up to date on industry standards and best practices related to patient care coordination.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Conducted regular audits of documentation accuracy within practice management software, addressing discrepancies promptly for better data integrity
  • Mentored all new hires, created training material to streamline orientation process
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Improved accuracy of medical billing by meticulously verifying procedure codes before submitting claims to insurance companies.
  • Streamlined unit's daily workflow by accurately maintaining patient census and bed availability.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Proven ability to develop and implement creative solutions to complex problems.

Education

Associate of Science - Healthcare Administration

Rasmussen University, Online
11.2021 - Current

Skills

  • Database coordination
  • Multitasking ability
  • Creative Problem-Solving
  • Organizational standards
  • New Hire Training
  • Articulate Communication
  • Conflict Resolution

Software

Epic EMR

Athena Health EMR

Cerner EMR

GE Centricity EMR

Epic EMR

Epic EMR

Epic EMR

Microsoft Office

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

Remote

Important To Me

Company CultureCareer advancementWork from home option

Timeline

Rasmussen University - Associate of Science, Healthcare Administration
11.2021 - Current
Patient Care Coordinator - Vista Medical Center
08.2001 - 06.2023

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Melissa Lindelof