Melissa Mendez
Oklahoma City
Summary
Dynamic professional with proven expertise in customer service and basic accounting, honed as a Front Desk Receptionist at Agave Bus Lines. Excelled in sensitive information handling and problem-solving, enhancing customer satisfaction. Skilled in oral and written communication, adept at creating welcoming environments and streamlining check-in processes.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Agave Bus Lines
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Cashier
El Rodeo Meat Market
09.2022 - 06.2023
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Colegio De Bachilleres
Zacatecas, Mexico07-2020
Associate of Applied Business - BUISNESS
Universidad De La Vera Cruz
ZACATECAS, MEX07-2022
GED -
Oklahoma City Community College
Oklahoma City, OK11-2023
No Degree - Pharmacy Technician
Oklahoma City Community College
Oklahoma City, OK12-2024
Skills
- Appointment confirmation
- Sensitive information handling
- Scheduling
- Oral and writing communication
- Call forwarding
- Basic accounting
- Office supplies ordering
- Problem-solving skills
- Verbal and written communication
- Departmental support
Languages
English
Spanish
Timeline
Front Desk Receptionist
Agave Bus Lines
06.2023 - Current
Cashier
El Rodeo Meat Market
09.2022 - 06.2023
High School Diploma -
Colegio De Bachilleres
Associate of Applied Business - BUISNESS
Universidad De La Vera Cruz
GED -
Oklahoma City Community College
No Degree - Pharmacy Technician
Oklahoma City Community College
Similar Profiles
Brandon VieraBrandon Viera
Head of Motorcoach Operations at Lucini Bus LinesHead of Motorcoach Operations at Lucini Bus Lines
Melissa SandsMelissa Sands
School Bus Driver at Hogan Bus LinesSchool Bus Driver at Hogan Bus Lines
Reginald RodgersReginald Rodgers
Greyhound Operator at Greyhound Bus LinesGreyhound Operator at Greyhound Bus Lines