Melissa Narainsammy
Newark
Summary
Dedicated office manager with over 15 years of experience in healthcare administration. Skilled in budget management and process improvement, contributing to streamlined operations and enhanced patient care. Committed to fostering collaboration among healthcare providers for optimal patient outcomes.
Overview
18
18
years of professional experience
Work History
Office Manager
Dr. S.W Flowers, M.D.
Maplewood
02.2019 - 08.2025
- Managed and coordinated daily operations for a multi-location practice and ensure efficient workflow
- Create and follow office policies to enhance operational efficiency
- Managed and maintained office inventory including supplements, alternative medicine, office supplies and vendor services all within budget
- Implemented impeccable office organization to help support in delivering professionalism and high performance care to patients
- Collaborated with healthcare provider to create personalized health protocols and assisted patients with maintaining physicians' orders
Office Assistant
Heart Center of NJ
Jersey City
01.2013 - 12.2015
- Managed patient scheduling for cardiovascular services
- Efficient data entry utilizing various computer systems
- Assisted with administrative tasks including filing and document management
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times
Medical Receptionist
Essex Hudson Urology
Bloomfield
01.2010 - 12.2012
- Managed patient check-in and check-out processes efficiently
- Verified insurance information and collected payments accurately
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints
- Answered incoming calls, responding to inquiries from patients and other medical offices
Echocardiographer (Externship)
Dr. Veren Desai
Jersey City
01.2008 - 12.2008
- Ultrasound Technician completing clinical externship in an accredited lab
- Observe and perform diagnostic echocardiograms, cardiac dopplers, carotid protocols and stress echos
- Identify cardiac pathologies and abnormalities by performing an accurate diagnostic examination of the heart utilizing digital diagnostic imaging equipment
- Engaging in direct patient care such as vital signs, EKG, and Holtor monitors
Education
Medical Office Specialist With Sonography Sciences - Sonography
Eastwick College
Ramsey, NJ01-2008
High School Diploma -
Good Counsel High School
Newark, NY06-2003
Timeline
Office Manager
Dr. S.W Flowers, M.D.
02.2019 - 08.2025
Office Assistant
Heart Center of NJ
01.2013 - 12.2015
Medical Receptionist
Essex Hudson Urology
01.2010 - 12.2012
Echocardiographer (Externship)
Dr. Veren Desai
01.2008 - 12.2008
Medical Office Specialist With Sonography Sciences - Sonography
Eastwick College
High School Diploma -
Good Counsel High School
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