Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melissa Pyle

Albuquerque

Summary

Dynamic server with extensive experience at Buffalo Wild Wings, excelling in customer service and cash handling. Proven ability to enhance guest satisfaction through effective menu knowledge and team collaboration. Recognized for prompt food delivery and training new staff, contributing to a seamless dining experience in fast-paced environments.

Overview

20
20
years of professional experience

Work History

Server

Buffalo Wild Wings, BWW
Albuquerque
01.2023 - 07.2023
  • Assisted guests with menu selections and special requests.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Server

Applebee's
Clovis
08.2005 - 12.2007
  • Addressed guest concerns promptly to enhance dining experience.
  • Participated in team meetings to improve service quality and efficiency.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Delivered food orders promptly and courteously.

Server

Kripple Creek
Clovis
06.2003 - 07.2003
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness of dining area and table settings.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.
  • Filled condiments and napkin containers during slack periods.

Education

High School Diploma -

Clovis High School
Clovis NM
05-2003

Skills

  • Menu knowledge
  • POS operation
  • Cash handling
  • Customer service
  • Food safety
  • Team collaboration
  • Suggestive selling
  • Food safety practices
  • Table bussing
  • Food sales and promotion
  • Effective customer upselling
  • Team member support

References

References available upon request.

Timeline

Server

Buffalo Wild Wings, BWW
01.2023 - 07.2023

Server

Applebee's
08.2005 - 12.2007

Server

Kripple Creek
06.2003 - 07.2003

High School Diploma -

Clovis High School

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