MELISSA ROLO
Deerbrook
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
13
13
years of professional experience
Work History
General Manager
Advance Auto Parts
01.2012 - Current
- Delivered exceptional client experiences through hands-on leadership of associates and managers
- Built and maintained loyal, long-term customer relationships through effective account management
- Managed inventory levels and conducted corrective action planning to minimize long-term costs
- Tracked monthly sales to generate reports for business development planning
- achieve key performance indicators
- Delivered high PI performance in all stores in district as PI captain
- Deep dived into sister stores ops / walks within D 2022 and other districts
- Coaching GM in proper store conduct, policies, and procedures
- Successfully oversaw district 2024 from 11\2023 to 5\2024 with 14 locations until the position could be filled and district 2022 from 12\ 2024 to current with 13 locations
- Lead the store closures of 4 Advance Auto Parts locations in Hayward WI, Wisconsin Rapids WI, Eagle River WI and currently Antigo WI. Developing and implementing liquidation strategies and plans. Oversaw the sale of assets and ensuring compliance with legal and regulatory requirements. Ensuring proper record-keeping and documentation of all liquidation activities. Providing regular updates and recommendations to senior management
Education
High School Diploma -
Antigo High School
Antigo, WI05.2001
Skills
- Sales Team Development
- Supervision and Training
- Peer Team Management
- Hiring and Onboarding
- DM training and Onboarding
- Customer Service Management
- Performance Assessment
- Budget Control
- Focus and Follow-Through
- PI Excellence
- Problem resolution
- Strong ethical standards and integrity
Timeline
General Manager
Advance Auto Parts
01.2012 - Current
High School Diploma -
Antigo High School
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