Melissa Santoyo
Odessa
Summary
Dynamic Child Care Provider skilled in creating engaging environments for children while ensuring safety and structure. Leverages strong organizational and communication skills to manage multiple tasks effectively in fast-paced settings. Demonstrates a commitment to continuous learning and exceptional client service.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Los Toxicos
Odessa
08.2025 - Current
- Organized promotional events to attract new customers and enhance brand visibility.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
Eye Technician
Stanton Optical
Odessa
08.2024 - 08.2025
- Managed patient flow to optimize clinic efficiency and minimize wait times.
- Performed a wide range of diagnostic test such as OCT, visual fields, and fundus photography.
- Utilized electronic medical records systems to enter patient data, improving clinic efficiency and recordkeeping accuracy.
- Prepared reports summarized patient visits along with recommendations for corrective action if needed.
- Reviewed insurance claims forms for accuracy prior to submission.
Dispatcher
Enguard Energy
Odessa
09.2024 - 03.2025
- Sending coordinates to locations and load out to the driver.
- Make schedules for drivers.
- Send incident reports (if any).
- Collect invoices at the end of the shift.
- Work with supervisors to ensure all equipment is safe and ready to be used.
- Get truck permits.
- Tracked fuel consumption for each vehicle in the fleet and implemented measures to reduce fuel costs through efficient route planning.
Optician
Advanced Eye Care
Odessa
11.2023 - 06.2024
- Maintained accurate records of patient visits and diagnoses.
- Documented patient care by charting patient condition and treatment in records.
- Monitored patient progress over time by performing follow-up examinations.
- Prescribed specific eyeglasses to correct vision problems per patient.
- Counseled patients regarding lifestyle modifications that could improve their vision health.
Child Care Supervisor
Right at School
Odessa
09.2021 - 11.2023
- Deliver safe and efficient child care services to 47 children aged from 4-12 years old.
- Ensured that tuition and operating reports were kept up to date.
- Consistently enforced disciplinary limits in order to create a structured learning environment.
- Lesson plans and activities were all created and implemented by me.
- Kept accurate and detailed records on enrollments, attendance, health and safety, emergency contact information, and incident reports for both staff and children.
- Developed the ability to remember all children's names to address them by name and for safety measures.
Education
Associate's degree - Criminal Justice
Odessa College
Odessa, TXSkills
- Operational oversight
- Logistics planning
- Time management
- Effective communication
- Attention to detail
- Adaptability
- Critical thinker
- Data entry
- Customer service
Timeline
Assistant Manager
Los Toxicos
08.2025 - Current
Dispatcher
Enguard Energy
09.2024 - 03.2025
Eye Technician
Stanton Optical
08.2024 - 08.2025
Optician
Advanced Eye Care
11.2023 - 06.2024
Child Care Supervisor
Right at School
09.2021 - 11.2023
Associate's degree - Criminal Justice
Odessa College