Melissa Soliz
Loveland,CO
Summary
Health Unit Coordinator with exceptional communication skills offering patient-centric approach to comprehensive administrative support in healthcare clinics and facilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Health Unit Coordinator
Banner Health
04.2019 - Current
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Patient Financial Services Representative
Banner Health
11.2008 - 04.2019
- Responded to customer inquiries and provided detailed account information.
- Entered and maintained accurate patient demographics including insurance verification
- Estimated and collected amounts due at time of service
- Performed bedside registration in Emergency Dept as well as outpatient registrations
- Answered incoming calls from the public and acted as hospital Operator
Surgical Dental Assistant
Dr. John Dodge
08.1995 - 07.2001
- Cleaned and sanitized dental instruments and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
Education
Associate of Science - Dental Assisting
Pima Medical Institute
Denver, CO05.1992
Skills
- Medical Recordkeeping
- Emergency Response Support
- Records Management
- Organization and Time Management
- EHR Software
- Data Entry Software
- Office Coordination
- Practitioner Support
- BLS Certified
Timeline
Health Unit Coordinator
Banner Health
04.2019 - Current
Patient Financial Services Representative
Banner Health
11.2008 - 04.2019
Surgical Dental Assistant
Dr. John Dodge
08.1995 - 07.2001
Associate of Science - Dental Assisting
Pima Medical Institute