Melissa Strumberger
Maurices
Carpentersville,IL
15
years of professional experience
Results-driven professional with extensive experience in retail management and operations. Expertise in team building, loss prevention procedures, and inventory management, leading to improved efficiency and employee engagement. Focused on creating a positive work environment and achieving business objectives.
Work History
Store Leader
11 Years 1 Month- Led team to achieve sales targets through effective coaching and performance management.
- Streamlined inventory management processes, reducing stock discrepancies and improving product availability.
- Developed and implemented visual merchandising strategies to enhance store presentation and customer experience.
- Fostered a positive work environment by promoting team collaboration and employee engagement initiatives.
- Managed staff scheduling to optimize labor costs while maintaining high service standards during peak hours meeting payroll budgets and profitability
- Oversaw daily operations, ensuring adherence to health and safety regulations while maximizing store efficiency.
- Secure handling of confidential employee and customer information to support onboarding and improve credit and rewards initiatives.
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers on strategic planning initiatives and implemented action plans.
Operations Manager
4 Years 2 Months- Streamlined inventory management processes, ensuring optimal stock levels and reducing excess merchandise.
- Managed scheduling and workforce planning, maximizing labor productivity while minimizing overtime costs.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Assisted in recruiting, hiring and training of team members.
- Performed detailed monthly audits in alignment with OSHA state and federal compliance requirements.
Education
Bachelor of Arts - Organizational Management
Associate of Arts - General Studies
Skills
Store operations
Operations management
Promotion planning
Payroll management
Team leadership
Employee training
Visual merchandising
Team management
Team building and leadership
Customer service
Budget management
Talent acquisition
Scheduling coordination
Timeline
Store Leader
Maurices
07.2015 - CurrentRead More
Operations Manager
Gap Inc. Old Navy
05.2011 - 07.2015Read More
Ashford University
Bachelor of Arts from Organizational Management
Read More
Kishwaukee College
Associate of Arts from General Studies
Read More