Hi, I’m
MELISSA VERRICO
Muncy,PA
Summary
I was a stay at home mom for the last 15yrs & now, I'm ready for a change. I'm looking for a long term career that will allow me to grow & become an asset within your business. The vast amount of knowledge that I have developed & learned, came from jobs I had prior, plus real world experiences. This allows me to offer a different perspective on how to handle or resolve issues for better outcome. I value myself on being a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am confident handling tasks independently & in teams with highly organized approach to work. Strong advocate for those in need & committed to providing best possible service.
Overview
22
years of professional experience
Work History
Nature's Medicine
Patient Service Representative
11.2020 - 08.2021
Job overview
- Assisting the management team with the activities and operations of the dispensary, while abiding by policies and procedures.
- Knowledgeable about different types of marijuana strains, edibles, extracts and other current products on the market
- Process patient orders and payments utilizing POS software.
- Excellent customer service skills
- Attention to detail
- Background checks/ Clearances; ready & approved
Self Employed
Certified Pulse PEMF Practitioner
12.2017 - 01.2021
Job overview
- I started my own business to deliver one of the best & easiest ways to improve/ restore one's health at a cellular level.
- I was certified through Lifepulse, Pulse Centers & Drugless Practitioners Academy which enables me to offer sessions not only to animals but people as well.
- Understanding the problem associated with the pain that clients would address, would help determine the best course of action to get maximum results.
- Building trust between clients & my service was important to me. To establish a lasting relationship in this therapy is the best way to ensure long term success.
- Demonstrated respect, friendliness and willingness to help wherever needed
Verrico Bros. Farm
Calf Manager
01.2007 - 06.2016
Job overview
- Managed 40 plus head of cows & raised 30 bottles at a time
- Coordinated vet visits, daily health checks, controled milk/ grain intake to increase calf growth & performance
- Birthed calves, tubed when needed, daily medication & cleaned stalls regularly.
- Kept records of breeding, feed, vaccines & overall profit/ loss.
SUSQUEHANNA HEALTH MUNCY HOSPITAL
Laboratory Tech/ Phlebotomy assistant
01.2008 - 06.2009
Job overview
- Sorted & packaged laboratory specimans for special off-site tests.
- Maintained laboratory standards for proper inventory, labeling, documentation, storage & presentation.
- Helped maintain laboratory efficiency with well-organized supplies & proper equipment sanitation.
- Completed routine lab assesments, printed reports, medical billing & clerical assistance.
- Supported upstairs out patient lab when they became overly busy.
TACKROOM INC
Tackroom associate
09.2007 - 12.2007
Job overview
- Satisfied customers by offering immediate assistance with locating items & helping them select the right tack for their needs.
- Keeping the sales floor organized & clean makes for a better shopping experience.
- Helped customers navigate store, complete sales, & process returns
- Clear out older stock regularly, assisting with clearance markdowns & special sales promotions.
TRACTOR SUPPLY COMPANY
Team Leader
03.2004 - 09.2007
Job overview
- Improved team performance by training employees with new techniques & monitoring daily activities.
- Counted draws down daily, large scale bank deposits, opening & closing the store on limited supervision.
- Protected team memebers by proactively observing work, identifying safety concerns, & immediately removing hazards.
- Prioritized client's needs by asking questions, collecting surverys & analyzing customer feedback.
- Worked full time to provide assistance to the store manager & assistant manager through leadership skills, positive attitude, high energy, integrity & with diligent follow up skills, while providing ledgendary customer service.
- Trained new employees on the register/ credit card machine, problem solve for customers & employees.
- Stocked inventory, offered refunds, placed special orders, load out customers with fork lift.
- Able to lift 50lbs plus.
SUN-GAZETTE CO
Circulation Rep
01.2000 - 03.2004
Job overview
- Started filling ads for the Classified department. Placing ads over the phone & taking personal information.
- Data entry of personal information, subscriptions, payments, expirations, etc
- Sent out reminders. Helped customers place ads in person & POS transactions.
- Guided clients on what was needed for their ads & figured out what would work best for them.
- Comfortable with computers, daily subscriptions & dealing with customer complaints.
Education
South Williamsport Jr/Sr.South Williamsport, PA
High School Diploma
07.1998
McCann School Of Business And TechnologySunbury, PA
Associate of Science from Surgical Technology
09.2008
Skills
- Teamwork
- Problem solving
- Leadership
- Medical Billing
- Ability to work under pressure
- Confidence
- Adaptability
- Organization and Time Management
Timeline
Patient Service Representative
Nature's Medicine
11.2020 - 08.2021
Certified Pulse PEMF Practitioner
Self Employed
12.2017 - 01.2021
Laboratory Tech/ Phlebotomy assistant
SUSQUEHANNA HEALTH MUNCY HOSPITAL
01.2008 - 06.2009
Tackroom associate
TACKROOM INC
09.2007 - 12.2007
Calf Manager
Verrico Bros. Farm
01.2007 - 06.2016
Team Leader
TRACTOR SUPPLY COMPANY
03.2004 - 09.2007
Circulation Rep
SUN-GAZETTE CO
01.2000 - 03.2004
South Williamsport Jr/Sr.
High School Diploma
McCann School Of Business And Technology
Associate of Science from Surgical Technology