Melody Condry
Carrizo Springs
Summary
Results-driven administrative assistant with over 10 years of experience in document management, data entry, and scheduling. Demonstrates exceptional customer service skills while maintaining organized filing systems and preparing critical reports to enhance operational efficiency.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Mesquite Oil And Gas
Carrizo Springs
05.2017 - 03.2023
- Managed scheduling and calendar for executives at Mesquite Oil And Gas.
- Maintained filing system and records for easy access and retrieval.
- Assisted in preparation of reports using company-specific software tools.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors and provided general information about the company.
Administrative Assistant
293rd Judicial District Court
Eagle Pass
10.2013 - 10.2014
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed and maintained filing systems for confidential documents and records.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Representative II
Texas Department of Public Safety-Customer Service
Laredo
06.2012 - 05.2013
- Assisted customers with inquiries about services and applications.
- Processed documentation for driver's license and identification card requests.
- Educated clients on eligibility requirements and application procedures.
- Handled customer complaints and resolved issues promptly and professionally.
- Trained new staff on customer service protocols and system usage.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Consistently met daily performance goals set by management team members.
- Answered phone calls and directed them to appropriate personnel.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Greeted customers and responded to inquiries in a timely manner.
- Participated in training sessions designed to improve overall job performance.
- Established relationships with existing customers to promote new product or service opportunities.
- Processed customer orders and collected payment information.
Administrative Assistant
293rd Judicia District Court
Eagle Pass
03.2001 - 06.2012
- Maintained filing system and records for easy access and retrieval.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Conducted legal research on complex issues and regulations.
- Drafted summaries of court proceedings for official records.
- Communicated with attorneys and witnesses regarding case details.
- Organized evidence and exhibits for courtroom presentations.
- Managed court schedules and coordinated hearings effectively.
- Assisted judges in preparing case files and legal documents.
- Assisted with trial proceedings including jury selection, witness examinations and evidentiary hearings.
- Attended meetings with attorneys regarding case status updates or procedural matters.
- Handled telephone calls, meeting plans and conference organization requirements.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
Education
High School Diploma -
C.C. Winn High School
Eagle Pass, TX05-1999
Some College (No Degree) - Criminal Justice
Southwest Texas Junior College
Eagle PassSkills
- Microsoft Excel
- Data entry
- Document management
- Scheduling coordination
- Report preparation
- Customer service
- Bilingual
- Notary Public
Timeline
Administrative Assistant
Mesquite Oil And Gas
05.2017 - 03.2023
Administrative Assistant
293rd Judicial District Court
10.2013 - 10.2014
Representative II
Texas Department of Public Safety-Customer Service
06.2012 - 05.2013
Administrative Assistant
293rd Judicia District Court
03.2001 - 06.2012
High School Diploma -
C.C. Winn High School
Some College (No Degree) - Criminal Justice
Southwest Texas Junior College