MELVIN MANN
Inkster,Michigan
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Welcoming clerical professional with 2 years of experience in office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, Hardworking and passionate job seeker eager to secure entry-level Receptionist position. Ready to help team achieve company goals.
Overview
44
44
years of professional experience
Work History
Receptionist
Presbyterian Villages Of Westland
02.2020 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Customer Service Representative
American Airlines
07.1978 - 11.2006
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed cash and credit card transactions securely and promptly for customer payments.
- Sold [Type] tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
Education
No Degree - Business Administration And Management
Wayne County Community College District
Detroit, MIHigh School Diploma -
Inkster High School
Inkster, MI06.1969
Skills
- Clerical Support
- Customer Service
- Administrative Support
- Cash Handling
- File Management
- Guest Relations
- Multi-Line Telephone Systems
Timeline
Receptionist
Presbyterian Villages Of Westland
02.2020 - 04.2022
Customer Service Representative
American Airlines
07.1978 - 11.2006
No Degree - Business Administration And Management
Wayne County Community College District
High School Diploma -
Inkster High School
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