Melynda Noble
Alabaster,AL
Summary
Motivated business professional bringing 20+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Melynda Ligget
Cataula, GA
12.2021 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Learned and remained updated on statutory requirements and regulations.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Verified parts and materials through audit inspections and independent checks.
Salon Manager
Sunday’s Day Spa
Columbus, GA
09.2019 - 11.2021
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Achieved personal sales goals by upselling products to meet individual needs.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Recorded weekly supply and inventory needs and made regular orders.
- Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
- Utilized social media accounts and strategic marketing initiatives to promote business and build revenue.
Independent Contractor
Kerry Mac Salon & Spa
Columbus, GA
09.2017 - 09.2019
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
- Resolved guest complaints about service or style.
- Distributed business cards outside of salon to generate new business.
Front Desk Coordinator
Paul Mitchell The School
Escanaba, MI
07.2016 - 01.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
- Planned coverage needs and organized services to support incoming special events.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Scheduled client meetings and appointments with office employees and collected vital information.
Salon Leader
Bubbles Salons
Woodbridge, VA
08.2014 - 07.2015
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Maintained general appointment calendar and set shift schedules.
- Evaluated employee performance through close observation and performance rubrics.
- Maintained posting of MSDS sheets in workplace.
- Educated service personnel on company policy and procedure.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Master Cosmetologist
Trendsetters Salon
Monroe, MI
05.2009 - 07.2014
- Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Maintained client treatment records and designed long-term care programs for return customers.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Education
Diploma - Cosmetlogy
Michigan College of Beauty - Monroe
Monroe, MI04.2009
High School Diploma -
Lincoln Park High School
Lincoln Park, MI06.2002
Skills
- Sales Strategies
- Business Marketing
- Hair Coloring Techniques
- Hair Cutting
- Hair extensions
- Keratin Treatments
- Lash Extentions
- Spray Tanning
- Makeup
- Waxing
- Social Media Platforms
- Industry Trends Tracking
- Price Structuring
- Clean Equipment
- New Business Development
Accomplishments
Published on cover of Southern Views Magazine 3x
Published in behindthehair.com
Stylist for Miss America Preliminary
Certification
- Certified "babe" Extension Artist
- Keratin Complex Stylist
- Extreme Lash Artist
- Hot Headz Extension Artist
- L'Oreal Balayage Artist
Timeline
Salon Owner/Operator
Melynda Ligget
12.2021 - Current
Salon Manager
Sunday’s Day Spa
09.2019 - 11.2021
Independent Contractor
Kerry Mac Salon & Spa
09.2017 - 09.2019
Front Desk Coordinator
Paul Mitchell The School
07.2016 - 01.2017
Salon Leader
Bubbles Salons
08.2014 - 07.2015
Master Cosmetologist
Trendsetters Salon
05.2009 - 07.2014
Diploma - Cosmetlogy
Michigan College of Beauty - Monroe
High School Diploma -
Lincoln Park High School