MENA SALAMA
BUSINESS RELATIONSHIP MANAGER
Corona,CA
Summary
Objective Banking leader with demonstrated success leading financial systems and programs. Knowledgeable about regulatory requirements and successful strategies for maintaining optimal controls. Well-organized, proactive and adaptable to changing markets.
Overview
15
15
years of professional experience
1
1
Language
Work History
Business Relationship Manager
Citibank, NA
03.2016 - Current
- Negotiated contracts with suppliers and vendors, securing favorable terms while maintaining strong relationships.
- Coordinated regular meetings with clients to review performance metrics and discuss areas for improvement.
- Collaborated closely with product development teams to ensure alignment between client requirements and offerings.
- Strengthened client relationships by consistently delivering high-quality service and support.
Business Banker
Wells Fargo
04.2011 - 03.2013
- Implemented innovative sales techniques that resulted in an increase in new business acquisition rates.
- Assisted in the development of marketing materials to attract new clients, effectively expanding the bank''s market share.
- Fostered a positive work environment by actively participating in team meetings and sharing ideas for process improvements.
- Streamlined internal processes to improve efficiency, allowing more time for client interactions and relationship building.
Manager
Omni Safe Insurance
08.2009 - 02.2011
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Education
Bachelor of Science - Finance
California State University - Fullerton
Fullerton, CA05.2026
High School Diploma -
Gabrielino High School
San Gabriel, CA05.2007
Skills
Forecasting
Timeline
Business Relationship Manager
Citibank, NA
03.2016 - Current
Business Banker
Wells Fargo
04.2011 - 03.2013
Manager
Omni Safe Insurance
08.2009 - 02.2011
Bachelor of Science - Finance
California State University - Fullerton
High School Diploma -
Gabrielino High School