Summary
Overview
Work History
Education
Skills
Timeline
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Meranda Boker

Penns Grove,NJ

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

14
14
years of professional experience

Work History

WAITRESS

Sylvia's Restaurant
05.2019 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Front Desk Receptionist

Carney's Point Care Center
06.2017 - 04.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

SERVER/Food Preparation Worker

GUS'S PIZZA
01.2010 - 05.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Pennsville Memorial High School
Pennsville, NJ
06.2011

Skills

  • Guest Relations Management
  • Order Accuracy
  • Customer Service
  • Ordering Procedures

Timeline

WAITRESS

Sylvia's Restaurant
05.2019 - Current

Front Desk Receptionist

Carney's Point Care Center
06.2017 - 04.2019

SERVER/Food Preparation Worker

GUS'S PIZZA
01.2010 - 05.2017

High School Diploma -

Pennsville Memorial High School

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