Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
14
14
years of professional experience
Work History
WAITRESS
Sylvia's Restaurant
05.2019 - Current
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Front Desk Receptionist
Carney's Point Care Center
06.2017 - 04.2019
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
SERVER/Food Preparation Worker
GUS'S PIZZA
01.2010 - 05.2017
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Pennsville Memorial High School
Pennsville, NJ
06.2011
Skills
Guest Relations Management
Order Accuracy
Customer Service
Ordering Procedures
Timeline
WAITRESS
Sylvia's Restaurant
05.2019 - Current
Front Desk Receptionist
Carney's Point Care Center
06.2017 - 04.2019
SERVER/Food Preparation Worker
GUS'S PIZZA
01.2010 - 05.2017
High School Diploma -
Pennsville Memorial High School
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