Mercedes Kauhola
Gresham,OR
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
Think Real Estate
06.2016 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Advertised client properties through websites, social media, and real estate guides.
- Reviewed market research data and changed sales plans accordingly.
Administrative Assistant
The Oregon Clinic
03.2014 - 07.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained databases to track and record customer data.
Barista
Starbucks
08.2013 - 04.2014
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
Scheduling Coordinator
Swedish Medical Center
03.2013 - 03.2014
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Implemented time-blocking and schedule notifications to optimize time management.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and obtained pre-authorizations.
- Used EPIC to schedule patients.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
Education
Bachelor of Arts - Psychology
Seattle University
Seattle, WA06.2011
Skills
- Property Tours and Inspections
- Client Needs Assessment
- Comparative Market Analysis
- Home Inspections
- Strong Organizational Skills
- Excellent Teamwork
- Works Well Independently
- Business Development
- Highly Professional
- Client-Oriented
- Proficient in Microsoft Office
- Client Management
Timeline
Real Estate Agent
Think Real Estate
06.2016 - Current
Administrative Assistant
The Oregon Clinic
03.2014 - 07.2014
Barista
Starbucks
08.2013 - 04.2014
Scheduling Coordinator
Swedish Medical Center
03.2013 - 03.2014
Bachelor of Arts - Psychology
Seattle University
Similar Profiles
Jessica BrayJessica Bray
Owner/Broker at Bray Real Estate/Broker Associate at Heritage Real EstateOwner/Broker at Bray Real Estate/Broker Associate at Heritage Real Estate
Hemanth Kumar BondalapatyHemanth Kumar Bondalapaty
Payroll Specialist at Distinguished Real Estate (Al Tayer Group Company- Luxury Real Estate)Payroll Specialist at Distinguished Real Estate (Al Tayer Group Company- Luxury Real Estate)
Wilf LethbridgeWilf Lethbridge
Licensed Sales Representative and Licensed Auctioneer Assistant at Castran Gilbert Real Estate & Hocking Stuart Real EstateLicensed Sales Representative and Licensed Auctioneer Assistant at Castran Gilbert Real Estate & Hocking Stuart Real Estate
Samuel CaputoSamuel Caputo
Cook at Trout Creek Bible CampCook at Trout Creek Bible Camp
KIANA RODRIGUEZKIANA RODRIGUEZ
Campus Operations and Safety Coordinator at University of Western StatesCampus Operations and Safety Coordinator at University of Western States