Mercedes Parra
Fort Worth,Texas
Summary
Passionate individual with 1 year of experience in Leasing Consultant role. Enthusiastic about taking on new challenges and delivering exemplary customer service.
Overview
3
3
years of professional experience
Work History
Leasing Professional
Greystar Property Management
Fort Worth, TX
05.2023 - 04.2024
- Organized and conducted weekly apartment tours for prospective tenants.
- Developed and maintained positive relationships with tenants, vendors, and contractors.
- Processed applications from prospective tenants including conducting credit checks and verifying references.
- Negotiated lease terms with prospective tenants while ensuring compliance with applicable laws and regulations.
- Provided ongoing customer service support to existing tenants regarding maintenance requests or other issues.
- Reviewed lease agreements for accuracy prior to signing by both parties.
- Ensured compliance with fair housing laws throughout the entire leasing process.
Leasing Professional
Various Temping Agencies
Fort Worth, TX
01.2023 - 05.2023
- Assisted prospective tenants in locating available rental units that met their criteria.
- Created detailed records of all leasing activity including tenant leases, renewals, move-ins and move-outs, rent increases.
Server
Twin Peaks Restaurants
Fort Worth, TX
03.2021 - 05.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
North Crowley High School
Fort Worth, TX06-2020
Skills
- Property Tours
- Application Verification
- Resident Assistance
- Customer Service
- Tenant Issue Resolution
- Lease Agreements
- Fair Housing Compliance
- Fair Housing Regulations Knowledge
- Lease Renewals
- Creative Problem-Solving
Timeline
Leasing Professional
Greystar Property Management
05.2023 - 04.2024
Leasing Professional
Various Temping Agencies
01.2023 - 05.2023
Server
Twin Peaks Restaurants
03.2021 - 05.2022
High School Diploma -
North Crowley High School