Mercedes Russ
Rochester,MI
Summary
Proactive and caring worker with five years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
5
5
years of professional experience
Work History
Crew Member
State Street Dairy
05.2021 - 10.2024
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Babysitter
Locals
06.2019 - 10.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Cleaner/stocker
Marathon Gas Station
10.2022 - 07.2023
- Cleaned and sanitized bathrooms, and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Kept shelves and coolers stocked.
Hostess
Mazanas
10.2021 - 03.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Onaway Senior High School
Onaway, MI05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Self-discipline
- Interactive communication skills
- Safety awareness
- Leadership Qualities
- Food Preparation
- Store Opening and Closing
- Safety
Timeline
Cleaner/stocker
Marathon Gas Station
10.2022 - 07.2023
Hostess
Mazanas
10.2021 - 03.2022
Crew Member
State Street Dairy
05.2021 - 10.2024
Babysitter
Locals
06.2019 - 10.2024
High School Diploma -
Onaway Senior High School
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