Merdie Nzanga
Washington, DC,District Of Columbia
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully managed concerns and resolved conflicts to maximize customer satisfaction. Offered strong background in customer relations and communication.
Overview
1
1
year of professional experience
Work History
Concierge
HireOne
09.2018 - 12.2019
- Greeted guests, and residents as they entered the building Sorted packages and mail Completed a building check at the end of shift Set up breakfast at lobby for residents Used building link to save information for residents and guests Answered the phone in a professional manner Informed staff and residents of mail, packages and delivery arrivals.
- Maintained a clean and professional lobby
Education
Bachelor of Arts - Journalism
Howard University
Washington, DC05.2019
Skills
- Transportation Coordination
- Cash Handling
- Travel Coordination
- Event Planning
Timeline
Concierge
HireOne
09.2018 - 12.2019
Bachelor of Arts - Journalism
Howard University
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