Meredith Bland
Seattle,WA
Summary
Patient services professional with strong experience in healthcare environments. Skilled in patient communication, scheduling, and administrative support. Highly reliable, with focus on achieving results and enhancing patient satisfaction.
Overview
26
26
years of professional experience
Work History
Patient Services Specialist
University of Washington Medical Center
Seattle, WA
08.2021 - Current
- Process incoming referrals by verifying insurance and obtaining all needed imaging and records.
- Schedule patients for new patient consults, additional imaging, CT simulations, and re-evaluations.
- Work with FACT to obtain insurance authorization for treatment.
- Assist in training and mentoring new staff.
- Awarded the Radiating Star Award, a monthly award voted on by all staff.
Covid Screener
University of Washington Medical Center
Seattle, WA
02.2021 - 08.2021
- Hired on a temporary basis to screen patients entering the medical center for Covid symptoms.
- Required strong customer service skills and de-escalation skills.
Freelance Writer
Self-Employed
02.2008 - 02.2021
- Published on a wide variety of sites, including Time.com and Vogue.com.
- Named one of BlogHer's Voices of the Year in 2014, and chosen to read at the annual conference.
- ParentMap Magazine's Parent Blogger of the Year in 2013 and 2014.
Volunteer Coordinator and Trainer
Swedish Medical Center
Seattle, WA
03.2005 - 04.2011
- As Volunteer Trainer I conducted new volunteer orientation three times a month at Swedish’s three hospitals.
- As of February 2009, also acted as coordinator of the volunteers for the Ballard campus. In that role I was responsible for interviewing, placing, and supervising volunteers.
Volunteer Program Director
Women's Transitional Care Services
Lawrence, KS
09.2000 - 06.2002
- Recruited, trained, and supervised volunteer advocates at the local shelter for survivors of domestic violence and sexual assault.
Education
Master's - Social Work
University of Washington
Seattle, WA06-2024
Bachelor's - Psychology
Grinnell College
Grinnell, IA06-1999
Skills
- Data Entry
- Scheduling
- Administration
- Task Prioritization
- Customer Service
- Insurance verification
- Problem Solving
- Organization
- Multi-Tasking
- Communication
- Interpersonal Skills
- Confidentiality
- Epic
- Microsoft Office: Word, Zoom, Outlook, Powerpoint, Teams
- Mosaiq
- QGenda
- Availity, One HealthPort, and Noridian
Timeline
Patient Services Specialist
University of Washington Medical Center
08.2021 - Current
Covid Screener
University of Washington Medical Center
02.2021 - 08.2021
Freelance Writer
Self-Employed
02.2008 - 02.2021
Volunteer Coordinator and Trainer
Swedish Medical Center
03.2005 - 04.2011
Volunteer Program Director
Women's Transitional Care Services
09.2000 - 06.2002
Bachelor's - Psychology
Grinnell College
Master's - Social Work
University of Washington