Meredith Nelsen
College Station,TX
Summary
Methodical Hostess with exceptional knowledge of best-in-class customer service protocols. Personable and proactive worker with history of maintaining professionalism and excellent service in busy, high traffic times. Successful at working closely with servers to uphold standards of service.
Eager babysitter always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
Work History
Hostess
Warren Smith
Hutto, TX
05.2021 - 08.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supervised server balance and monitored table turnover to accurately seat customers.
Babysitter
Aubrey Peeler
Pflugerville, United States
01.2018 - 05.2020
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Assisted with light housekeeping duties as well as running errands.
- Helped children complete homework assignments and school projects.
Education
Bachelor of Science - Mathematics Teacher Education
Texas A&M University
College Station, TX05.2024
Skills
- Guest Greeting and Seating
- Basic knowledge of Google and Microsoft programs
- Regulating Schedules
- Effective in verbal and written communication
- Detail oriented
- Task driven
Timeline
Hostess
Warren Smith
05.2021 - 08.2021
Babysitter
Aubrey Peeler
01.2018 - 05.2020
Bachelor of Science - Mathematics Teacher Education
Texas A&M University
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