Merelyn Fuentes
Humble,TX
Summary
Adaptable and results-driven Leasing Consultant with experience in apartment leasing, lease renewals, resident retention, and delivering exceptional customer service. Skilled in building strong resident relationships, resolving concerns, and coordinating engaging resident and renewal events from planning through execution. Experienced in creating, editing, and publishing video content for social media to promote the community and enhance resident engagement. Organized, versatile, and proactive with the ability to manage multiple responsibilities while creating a positive and welcoming resident experience.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Leasing Consultant
Adara Communities
Humble, Tx
05.2026 - Current
- I manage the full leasing process, including prospect inquiries, apartment tours, applications, move-ins, and follow-up with prospective residents.
- Manage lease renewals by communicating renewal options, following up with residents, and maintaining strong resident relationships to support retention.
- Independently plan and coordinate our resident and renewal events, handling communication, organization, and on site support to create a positive resident experience.
- I solely create, edit, and publish engaging video content for the property’s social media platforms, promoting apartments, amenities, community events, and resident experiences.
- Deliver exceptional customer service by addressing resident concerns, resolving problems efficiently, and coordinating with team members to ensure issues are handled professionally.
Public Affairs Specialist
Kansas Army National Guard
Topeka, TX
02.2025 - 04.2026
- Assisted with scheduling meetings, appointments, and events while maintaining organized calendars.
- Managed incoming calls and messages, ensuring timely responses and accurate information delivery.
- Maintained organized records, documents, and correspondence to support office operations.
- Handled multiple tasks in a fast paced environment while maintaining professionalism and strong customer service.
- Represented the organization professionally during public events, media interactions, and community outreach, ensuring a positive and consistent company image
Military Soldier
U.S Army
Killeen, Texas
07.2021 - 01.2025
- Represented the values and professionalism of the company in daily interactions with the public and community, maintaining a positive and respectful image at all times.
- Communicated clearly with diverse groups of people, providing information, guidance, and assistance in high pressure and fast paced environments.
- Worked closely with team members to accomplish mission goals, demonstrating reliability, strong teamwork, and adaptability.
- Demonstrated leadership and accountability while managing responsibilities and maintaining high standards of discipline and professionalism.
- Participated in community outreach and public facing events, created custom logos, presentations, and designs, contributing to their branding and visual identity.
Education
Cleveland High School
Cleveland , TxSkills
- Leasing & Sales
- Lease Renewals & Resident Retention
- Social Media Management
- Event Planning & Coordination
- Video Production & Editing
- Problem Solving & Conflict Resolution
- Customer Service & Relationship Management
- Adaptability & Versatility
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Leasing Consultant
Adara Communities
05.2026 - Current
Public Affairs Specialist
Kansas Army National Guard
02.2025 - 04.2026
Military Soldier
U.S Army
07.2021 - 01.2025
Cleveland High School