Summary
Overview
Work History
Education
Skills
Timeline
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Meridian Mestaz

Shafter,CA

Summary

Dedicated customer service professional with exceptional multitasking and media skills, committed to creating positive and memorable experiences for every client. Proven ability to handle diverse tasks efficiently while maintaining a high level of customer satisfaction. Passionate about leveraging communication skills to enhance client experiences.

Overview

6
6
years of professional experience

Work History

Office Assistant

Billington Inspections and Services Inc.
11.2021 - Current
  • Delivered exceptional customer service, providing information and assisting clients with forms, service inquiries, and other requests
  • Handled scheduling, and organized office materials to maintain an efficient work environment
  • Produced and proofread documents for internal and external communications, ensuring accuracy and professionalism
  • Maintained office records and reports, ensuring confidentiality and timely submission of all documentation

Social Media Marketing Intern

Grapery
06.2021 - Current
  • Designed and managed digital marketing content, including video, social media posts and promotional flyers, using Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, InDesign)
  • Engaged with customers online, resolving inquiries and offering information on company products, improving overall customer satisfaction
  • Managed social media analytics, adjusted strategies based on feedback, and improved engagement

Barista

Tin Cup Coffee
Shafter, CA
05.2019 - 10.2021
  • Provided excellent customer service, addressing customer needs, and ensuring their overall satisfaction.
  • Prepared food, drink orders in a timely manner, and maintained clean work spaces.
  • Managed transactions, processed payments.
  • Monitored inventory levels of supplies and restocked when necessary.

Education

Master's - Integrative Healthcare Sciences

American College of Healthcare Sciences
Portland, Oregon
08.2025

Bachelor of Arts - Communications

California State University
Bakersfield
05.2021

Skills

  • Communication
  • Adobe Creative Cloud
  • Customer Service
  • Technology
  • Call handling
  • Spreadsheet creation
  • Social media
  • Payroll processing
  • Invoice processing
  • Administrative support

Timeline

Office Assistant

Billington Inspections and Services Inc.
11.2021 - Current

Social Media Marketing Intern

Grapery
06.2021 - Current

Barista

Tin Cup Coffee
05.2019 - 10.2021

Master's - Integrative Healthcare Sciences

American College of Healthcare Sciences

Bachelor of Arts - Communications

California State University

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Meridian Mestaz